CUSTOMER SUPPORT
How can we help?
We want every purchase to work perfectly in your classroom. Here are answers to the most common questions: What file formats are included? Most resources are PDF (print-ready) or PPTX (editable PowerPoint). Bundle listings show all included formats. Can I use this with my whole class? Yes each purchase covers one teacher's use with their own students for the current school year. Is it printer-friendly? All PDF worksheets are B&W friendly. Color versions are included where noted. Do you have an answer key? Yes every worksheet and assessment includes a complete answer key with rubric. Can I use this for sub plans? Absolutely resources are self-contained and labeled "Sub Plan Ready" where applicable. What if I bought the wrong grade level? Contact us within 7 days with your order email and we will help. I didn't receive my download what do I do? Check your order confirmation email for the download link. Links are active for 30 days. If you need help, contact us with your order email and product title. Do you offer school or district licenses? Yes contact us before purchasing for multi-teacher or campus pricing. For all other questions, use the store support form with your order email and product title.
For login or email-delivery problems, contact ksaintpierre@lexcs.org. You do not need to log in to send email. Never include passwords, reset links, or payment details.
Signed-in customers can send a private message below and return here to read the store owner’s reply. Replies are not automatically emailed.
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